Privacy Policy


Last Updated: 27th December, 2009

Chezonelle.com is committed to protecting your privacy. We hope that you will take the time to read this policy, which explains what information we collect from you and how we use that information. By using our website or by purchasing products or services from us, you agree to be bound by this policy. Please check back frequently, as this policy may change from time to time.

What information we collect and how we use it
When you visit our website, Chezonelle.com collects your IP address, which we use to improve our products and services as well as to help us administer our website and diagnose technical problems. Your IP address is also used to gather broad demographic information that does not personally identify you. To order from us, you must set up a Chezonelle.com account by providing us with your name, email address and a chosen password. These constitute your "Account Information". Account Information also includes any information that you may provide to us in response to customer surveys. When you place an order with us, we will also collect your billing address and telephone number. This information constitutes your "Order Information". Order Information is necessary for us both to process your order and notify you of your order status. Order Information also includes any information that you provide us in connection with an order that you later cancel or that is not completed for any reason. We may use your Account Information and Order Information to occasionally notify you about important changes to the website, new Chezonelle.com features, and special Chezonelle.com offers that you may find useful. We may also contact you if you have responded to one of our surveys. If you would prefer not to receive email newsletters or email notifications from us (other than email notifications relating to order processing), simply visit the "Account Details" section of "My Account". From here, untick "Subscribe to Newsletter" to unsubscribe, and then click the "Update" button.

Your financial details:
Chezonelle.com does not store your financial information such as your credit/debit card details.

How we protect your information
To protect against the loss, misuse, and alteration of the information under our control we have implemented security measures at this website.
When you place orders or access your account information, a secure server is employed. All information you input is encrypted by the secure server layer (SSL) before it is sent to us and all the customer data we collect is similarly protected against unauthorized access. Chezonelle.com will not share your personal information with third parties unless the disclosure is necessary to:
(1) Comply with the law or with legal process, or with requests from law enforcement authorities;
(2) Protect and defend our rights and property;
(3) Protect our customers or users from misuse or unauthorized use of the Chezonelle.com website; or
(4) Protect the personal safety or property of our customers or the public.

A website traffic and user behavior auditing system operated by Google Analytics is being used on this website. Please see Google Analytics website for information about Google Analytics, the Google Analytics auditing system, and Google Analytics' privacy policy.

Making changes to your information
You may change your personal information on file with Chezonelle.com at any time. To do this, simply visit "My Account". From here, choose "My Details", "Address Book" or "Change Password". Enter the changes to the information as desired, and then click the "Update" button.

Links to other websites
The Chezonelle.com website contains links to other sites, operated by third parties that we believe may be of interest to you. While Chezonelle.com encourages third parties to follow appropriate privacy standards and policies, it is not responsible for the actions of those parties, the content of their websites or any products or services they may offer.

Cookies
The Chezonelle.com website employs "cookies," which are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies enable us both to provide a Shopping Bag and to store your delivery and billing information between visits.

If you have set your browser to reject cookies, you can still use our site, although you may need to re-enter information that would normally be obtained from the cookie.

Changes to this Privacy Policy
Please check back frequently, as this Privacy Policy may change from time to time. The date of the most recent update to the Privacy Policy will be indicated at the top of this page.